Return and Exchange Policy

We want you to love what you ordered! If you’re not completely satisfied, we’re here to help. Please review our return and refund policy below:

Returns

• Returns are accepted within 14 days of receiving your order.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• To initiate a return, please contact us at Info@aurelia.shop

Refunds

• Once your return is received and inspected, we will process your refund to the original payment method.
• Please note that shipping fees are non-refundable.
• Processing your refund may take up to 7 business days.

Exchanges

• If you wish to exchange an item, please follow the same return process and place a new order for the desired item.

For any questions, please reach out to our customer service team at aureliabyarwa.info@gmail.com or through Whatsapp.

Thank you for shopping with us!